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Privacy Policy
Effective Date: 10/08/2025
Last Updated: 10/08/2025
Thank you for visiting Vuu.ai. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website, products, or services (collectively, the “Services”). Please read this policy carefully. By accessing or using Vuu.ai, you consent to the practices described here (or as otherwise agreed).
Privacy Policy - the basics
This Privacy Policy applies to all personal information collected via:
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The Vuu.ai website (www.vuu.ai)
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Any applications, APIs, plug-ins, or other interfaces provided by us
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Any offline interactions with you, including customer support
This Policy does not apply to third-party services, websites, or products you use or interact with that are not under our control. We are not responsible for the privacy practices of third parties.
The Information We Collect
We may collect personal information from or about you, including:
(a) Information You Provide to Us Directly
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Name, email address, phone number
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Account registration data (username, password, profile information)
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Payment or billing information (if applicable)
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Support, inquiry, or contact data (messages, feedback)
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Uploaded content, including text, images, or other media you provide
(b) Automatically Collected / Technical Data
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IP address, device identifiers, browser type, operating system
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Usage data (pages viewed, time spent, clicks, interactions)
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Log files, error reports
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Cookies, local storage, tracking pixels, other standard web technologies
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Analytics data (via Google Analytics or similar tools)
(c) Derived / Inferred Data
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Anonymized or aggregated data we derive from raw data (e.g. trends, statistics)
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Inferences about your interests, preferences, or usage patterns
Use of AI, Models & Third-Party Services
Because VuuAI provides AI / machine learning powered features, we may:
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Use portions of your data or user-provided content for model training, testing, or improvement (subject to anonymization, aggregation, and internal safeguards)
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Rely on third-party AI/ML services, APIs, or cloud providers to process or store data
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Log and audit interactions with AI systems to monitor performance, detect misuse, and improve accuracy
We commit to reasonable measures to prevent misuse of your data and to maintain confidentiality. If we share data with third parties for model development, we will only do so under strict confidentiality, non-use, and security obligations.
Sharing & Disclosure of Information
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We may share your personal information under the following circumstances:
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Service Providers & Contractors. To third parties who perform services on our behalf (e.g. hosting, analytics, payment processors) under appropriate agreements.
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Affiliates & Subsidiaries. With related entities under shared corporate control, subject to this same Policy.
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Business Transfers. In connection with a merger, acquisition, financing, or sale of some or all of our assets (you will be notified, and data will be subject to successor privacy obligations).
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Legal Requirements. To comply with laws, respond to subpoenas, court orders, government or regulatory requests, or protect rights, property, or safety.
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With Consent. In other cases where you explicitly consent to disclosure.
We will not rent, sell, or otherwise make your personal data available to unaffiliated third parties for their marketing purposes without your explicit consent.
Cookies, Tracking, & Similar Technologies
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We and our service providers use cookies, web beacons, tracking pixels, and similar technologies to collect information about your use of the Services. This helps with:
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Session management
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Analytics & performance monitoring
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Personalization & content customization
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Marketing & advertising
You may control cookies via your browser settings or via our cookie consent banner (where applicable). Disabling certain cookies may degrade or disable certain features of the site.
Data Retention & Deletion
We retain your personal information only as long as necessary to fulfill the purposes in this Policy, or as required by law. We apply the following principles:
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Account data and profile information persist until you delete or deactivate your account (or we terminate it).
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Usage logs, analytics data, and aggregated data may be retained longer, in anonymized or aggregated form.
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When we no longer need data, we will securely delete, de-identify, or anonymize it.
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You may request deletion of your personal data (subject to legal and contractual constraints).
Your Rights & Choices
Depending on where you live, you may have certain rights over your personal information:
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Access, correction, or updating of your data
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Deletion or erasure of your data
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Restrict or object to processing
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Portability (receiving data in a machine-readable format)
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Withdraw consent (where processing is based on consent)
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Appeal or lodge privacy complaints
You may exercise these rights by contacting us at privacy@vuuai.com. We may ask for verification to respond to your request. Some rights may be limited under applicable law (e.g. if data is needed for legal compliance or defense).
International Transfers & Data Security
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International Transfers: Your data may be transferred to and processed in countries other than your country of residence (e.g. cloud servers). We will ensure appropriate safeguards (e.g. standard contractual clauses or equivalent protections) where required.
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Security Measures: We maintain administrative, technical, and physical safeguards (such as encryption, secure server hosting, access controls) designed to protect your information. However, no method of transmission or storage is 100% secure; absolute security is not guaranteed.
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Data Breach Response: In the event of a data breach, we will notify affected users and authorities in accordance with applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically (e.g. to reflect changes in law or practices). We will post the updated version on our site, with the “Last Updated” date revised. Where required by law, we will notify you (e.g. via email or notice in the application). Continued use after updates implies acceptance.
California & Other Jurisdiction-Specific Disclosures (if applicable)
If you are a resident of California (or another jurisdiction with special privacy laws), here are additional rights and notices:
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California Consumer Privacy Act (CCPA / CPRA). You may request disclosure of personal data categories collected and shared, opt out of “sale” of data (if relevant), and request deletion of your data subject to exceptions.
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“Do Not Track.” We currently do not honor browser-based “Do Not Track” signals.
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Notice at Collection. At or prior to data collection, we may provide notices of categories and purposes of collection.
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Shine the Light / Privacy Rights. Under California law, you may request certain information about how your personal information is shared.
If VuuAI is subject to other local or national privacy laws (e.g. UK GDPR, PIPEDA in Canada, LGPD in Brazil), we will comply with their requirements as applicable.
Consent & Acknowledgement
By using VuuAI, you acknowledge that you have read this Privacy Policy, understand it, and agree to its terms. If you do not agree, please do not use our Services.
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